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Independent Insurance Claim Documentation Support

Helping policyholders organise, prepare, and present their insurance claim evidence clearly and comprehensively.

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ProConsult Pty Ltd assists policyholders across Australia with the preparation and documentation of insurance claims, including home, property, fire, storm, and other losses.

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Our focus is on helping you compile information, understand your policy, and ensure nothing essential is overlooked.

our approach

At ProConsult, we provide administrative and evidentiary support to assist you with preparing and organising your insurance claim.

 

Our work begins with a detailed review of your policy wording, the circumstances of your loss, and all available documentation.

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We help you build a structured, complete set of evidence and supporting material so your claim can be presented clearly and accurately to your insurer.

 

Where appropriate, we also assist you in compiling material for internal review or referral to the Australian Financial Complaints Authority.

our experience

ProConsult’s team has qualifications in Building and Construction (Cert III and Cert IV), providing an understanding of structural integrity, damage assessment, repair scopes, and cost implications.

 

This expertise supports accurate and comprehensive claim documentation.

 

Our experience includes reviewing large volumes of property claims and understanding common documentation requirements.

 

We work to ensure your claim is supported by organised, clear, and relevant information that aligns with your policy terms.

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Our role is preparation and support - helping you present your claim so you can engage with your insurer with confidence.

tailored support

Every insurance claim is unique, so we tailor our support to your circumstances and needs.

 

Whether you are navigating structural damage, fire, storm, or content claims, we help you prepare documentation in a way that reflects the full nature of your loss.

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We adapt to evolving requests from your insurer and help you organise new information or evidence as required, ensuring your claim remains clear and complete.

claims we assist with

ProConsult provides documentation and organisation support for a variety of property-related insurance claims, including:

Get in Touch

If you’d like help organising your insurance claim documentation and evidence, please contact us using the form below. Provide as much detail as you can, and we’ll review your submission and follow up promptly.

PO Box 152

570 Dean Street, Albury NSW 2640

+61 489 278 788

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